We’re proud to say that our company ended 2020 with a December NPS of 100 and our final average for the year was 97.7. It’s our highest score since we started the program, and placed us at #18 in the national rankings. We’re included in the top 10% of all dealers tracked in North America in our industry. We’ve been honored with CEO Juice’s “Top Ten Service” Award for our excellence.
Centriworks has always made a top priority of earning the enthusiastic loyalty of our clients. We strive continuously to turn each of our clients into a Raving Fan.
Net Promoter Score (NPS®) has become the world standard for measuring client satisfaction. A client’s response to this single question, “How likely are you to recommend us to a friend or colleague,” determines the score. We use an independent third-party (CEO Juice) that tracks our client satisfaction level and controls every step in an audited process. Nobody can change client response scores.
Our service and support is unmatched by any of our competitors. Visit our RAVING FANS page to read some feedback from our clients. Let us know what we can do to make you a Raving Fan, too.
We’re ready to help you work smarter.
Call us at (865) 524-1124 or use this contact form. Let us know what you’d like to know more about and one of our experts will be in touch with you soon.